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circus big top lit up against night sky

And the circus came to town

I was talking with someone last week about the need for marketing within L&D to get the various stakeholders engaged with L&D initiatives. They had a rather narrow view of what marketing is. So I related an old story that ...
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car exterior mirror showing blind spot

How ‘what you know’ can hurt you

Mark Twain said “It is not what we don’t know that gets us into trouble. It is what we think we know for sure.” What we think we know for sure becomes a blind spot because we stop examining it, ...
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Webcast banner: Designing learning experiences that work

Designing learning experiences that work

I really enjoyed this discussion. Rob Browton asked some penetrating questions, and we covered a lot of ground talking about some really useful and practical stuff. I find that what people really want is the ‘how-to’ aspect of designing learning ...
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Japanese tea set up with tea master figurines

Advice from a samurai

It happened a long, long time ago in Japan. A man ran a popular tea shop and was a master of the tea ceremony. People came from far and wide to experience the way he made tea for them. One ...
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message in a bottle washed ashore

It’s not the message that matters

People in L&D, and by extension the people they serve in the organisation, often think the content is what counts. It’s not. It’s what people do with that content that really counts. What do you want to happen after they ...
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silhouette of a man in front of a sunset over the ocean

Your reputation for confidence

Confidence is an interesting concept. You can have confidence in yourself, or others can have confidence in you. From the inside it manifests as self-belief and from the outside as support, trust, and a mandate to continue. When one element ...
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Image of testimonial, wording repeated in post

‘How to reboot training’ ebook has changed so much

It means so much to get feedback like this… “I read ‘How to Reboot Training Post Pandemic’ and enjoyed it. I was on furlough; my job didn’t exist in its usual form (there were no volunteers to coordinate!). Now we’re ...
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3 giraffes who look to be in conversation against a blue and white sky

Who controls the conversation?

Two people are having a conversation. One person is asking all the questions and the other person is giving all the answers. Who controls the conversation? The one asking the questions! That being so…If you are a manager who is ...
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