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When you hear… ‘I will do it…’ vs. ‘I will try to do it…’ Which one gives you confidence? I know which phrase I prefer to hear. When you hear ‘I will try…’, challenge it if you can. Ask if ...

A man in Gandhi’s entourage was forever complaining about this, that, and the other. Finally, Gandhi said to him, “If it is a peaceful and calm life you are seeking, I think it will be easier if you change yourself ...

Last week I went to a hand car wash that had recently opened nearby. My car was pounced on by seven people and literally within minutes it emerged clean and sparkling. I was impressed. The team boss was watching, and ...

Many of the precepts of management grew out of the latter stages of the industrial revolution where there was careful measurement and specification of results.

We love to give advice. It makes us feel good. The passing of knowledge and experience to others in our ‘tribe’ to help them survive is built into us by natural selection. The danger comes when we advise others to ...