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Fox hunting prey

Become a friction hunter

An organisation pays people to get things done. We sometimes forget that. Hopefully, your organisation is focussed on doing the right things via its vision and mission, and has figured out a strategy that will work to achieve those. To ...
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Innovation plus process

Phony innovation won’t work

The call for innovation is stronger than ever. Have you heard anything like this? “We must innovate in these times of change because now, more than ever, we need operational excellence!” Operational excellence is excellent because there is no failure; ...
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World of Learning Summit

Speaking at WOL Summit 9 – 10 Dec

I am speaking at the World of Learning Summit on the 9 & 10 December. My topic: Behaviour change needs a workflow solution, not a learning solution Behaviour change is the key to improving performance: Design a workflow solution that ...
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Political intelligence animals

Politics has changed

No, I am not talking about national politics. I mean the politics that exist in the workplace. Regardless of how the pandemic has affected your workplace, it is likely that those changes have shifted things in your work’s political landscape. ...
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Testimonial.Reboot Training.Iceland

Unrequested testimonial – Thank you Jeff

I’m so happy about this feedback received from Jeff Uden, Head of Talent, Iceland Foods. And I didn’t even ask for it! It’s all about achieving behaviour change 🙂 “The online training is going really well. We have just recently ...
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EMCC Global Provider Summit 2020

The 24-hour EMCC Global Provider Summit 2020 – Nov 24th

The 24-hour EMCC Global Provider Summit 2020 on 24th and 25th November. Co-creating the future for our professional practice: Leadership, Coaching, Mentoring and Supervision I look forward to joining The OCM’s Ed Parsloe and Charlotte Bruce-Foulds session on ‘Going digital ...
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Teaching a child

The expert’s trap

When an expert tackles a problem, they have many advantages, and also some disadvantages. “In the beginner’s mind, there are many possibilities. In the expert’s mind, there are few.”Zen Master Shunryu Suzuki As we learn more about a topic, we ...
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Girl writing on exam paper

What’s on your exam paper?

Life is a test. Or at least, it can feel that way sometimes. We are tested by relationships, circumstances, and of course recently, the pandemic. It can be useful to copy others as they go about responding to their tests. ...
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