Criticism can hurt, yet feedback can be helpful. What’s the difference?
Consider who will benefit.
Feedback is for the benefit of the receiver. Its purpose is to help people grow and develop, and reinforce positive behaviours.
Feedback helps us become aware of things we could do to improve, and then when we are aware…
“Not to alter one’s faults is to be faulty indeed.” Confucius
On the other hand, criticism always benefits the giver. It is done to make the giver feel in some way superior to the receiver, or to get their own way.
Think back to the last time you received some feedback, and the last time you were criticised.
Who benefitted?
The next time you are about to give feedback, stop and be honest about who benefits. You? Or them?
Here are some tips on how to get feedback right.
My best wishes, Paul
