February 21, 2022

Who controls the conversation?

3 giraffes who look to be in conversation against a blue and white sky

Two people are having a conversation. One person is asking all the questions and the other person is giving all the answers.

Who controls the conversation?

The one asking the questions!

That being so…If you are a manager who is answering your people’s questions all day long, then that means they are in control of every conversation with you.

As a manager, every time you provide your people an answer for which you could have asked a question, you have removed their need to think for themselves.

On the other hand, encouraging them to think helps them to grow. They will be better equipped for next time they have a question, and may not even need to ask it.

Now, you can’t just go through your day responding to every question with a question. However, getting a better balance of questions and answers will make you a better manager.

By the way, this applies to conversations with children as well 🙂

My best wishes, Paul

Paul Matthews

CEO and Founder of People Alchemy

share this article:

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

related posts

Vimeo screenshot of webinar

The learning journey to generate changed behaviors

Josh Kamrath, CEO of Bongo interviews Paul Matthews to talk about learning workflows and the necessary paths to generate changed behavior.

Read More
glass pawns on a chess board, one see through the others opaque

Where is the leadership pointing?

Very few organisations are satisfied with where they are, and any leadership team worth its salt will have a vision of where they want to be instead.

Read More
black board with wooden frame and Why? written in white chalk

Be wary of the power of ‘Why?’

Imagine you see someone, a colleague, a friend, even a partner, doing something wrong, and it matters to you. Or …

Read More
People sitting around a table working with laptop and making notes

Informal learning’s role in learning transfer

We have just published Paul’s latest blog. He talks about the role informal learning plays in learning transfer. Why it …

Read More

search blog

Get your free weekly tip

You agree that we can keep a record of your details, and send you other occasional offers. See our Privacy Policy