Paul recently continued his previous conversation on the UNLEASHcast with Jon Kennard about learning workflows. This time it was on the subject of measuring L&D outcomes.
He commented “One of the topics we touched on was ‘who does the measuring?’ This is not as obvious as it seems. Another factor we discussed is the COI or cost of inaction. It’s important to ‘measure’ the downside of doing nothing.”
Podcast and summary are here…
