Many of the precepts of management grew out of the latter stages of the industrial revolution where there was careful measurement and specification of results. Tasks were standardised and managers saw their job as correcting people who didn’t follow the rules and procedures.
Our legacy today of this old management style is a legion of managers who think their job is catching people doing something wrong.
For better performance in today’s world, it has been proven time and again that you will get far better results by catching somebody doing something right and then rewarding them, perhaps just with a word of appreciation.
Think of how you react to each approach.
So, today, who can you catch doing something right?
And how could you give them a simple reward when you do?
My best wishes, Paul
