September 26, 2022

Be wary of the power of ‘Why?’

black board with wooden frame and Why? written in white chalk

Imagine you see someone, a colleague, a friend, even a partner, doing something wrong, and it matters to you. Or they fail in their task and that matters to them.

Perhaps you don’t have to imagine it 🙂

We are often tempted to ask ‘Why?’

Whenever you ask someone why they did something, you are inviting them to justify their actions and, in their mind, this actually reinforces the behaviour.

Rather than ask why someone did something that turned out wrongly, ask them what they were trying to achieve.

This is a very different question and far more useful. Then together you can formulate a different action that would get the result you both want.

On the other hand, it is good to ask ‘why’ someone did something that turned out well, as this will reinforce the desired behaviour.

Be wary of the power of ‘Why?’

“Why do you read these tips on my blog?” 🙂

My best wishes, Paul

Paul Matthews

CEO and Founder of People Alchemy

share this article:

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

related posts

How to find the performance levers

Paul has been invited by the CIPD Branch in Black Country to run a session on ‘How to find the ...
Read More

Was it so hard?

Most of us have hard and difficult things that loom on our horizon – and they look scary. Have you ...
Read More

The Future of L&D featuring Paul Matthews

Paul recently discussed The Future of L&D with Ashish Manchanda on the Risely RiseUp Radio podcast, the impact training courses ...
Read More
Thumbs up "done" cartoon

Done is better than perfect

In early 2012, Mark Zuckerberg wrote a letter to prospective shareholders in the upcoming Facebook IPO. In it, he said, ...
Read More

search blog

Get your free weekly tip

You agree that we can keep a record of your details, and send you other occasional offers. See our Privacy Policy